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Frequently Asked Questions
What is Core Deposit?
It is an amount added to the final price of a product.
Some of our products are remanufactured. To continue the remanufacturing process we need your used air strut, air spring or air compressor. The additional deposit shall be returned immediately to your bank account after we receive your used part. We cover the transport costs by sending you a free shipping label.
Can I avoid paying Core Deposit?
You don’t need to pay core deposit in case you send us the used part in advance. As soon as we receive it, we will immediately send you the replacement part. To initiate this procedure you need to send a written notice to firstname.lastname@example.org or contact Customer Service on 0208 185 05 05.
How do I know if my car is equipped with AIRMATIC or ABC?
Open the hood of the car.
If your car is equipped with AIRMATIC you will see air lines coming out of the upper part of the air strut.
If your car is equipped with ABC you will see small electrical jacks connected to the upper of the air strut.